Belle Medical Privacy Policy
Introduction
This Privacy Policy is designed to inform users about how Belle Medical (“we”, “our”, “us”) collects, uses, and protects your information, including Personally Identifiable Information (PII) and Protected Health Information (PHI), in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
Information We Collect
We collect information when you visit our website, fill out a form for consultation via our HIPAA-compliant Formstack form, or interact with other site features. The data collected may include but is not limited to:
- Name
- Email Address
- Phone Number
- Medical Information for Consultation
Use of Information
We may use the information we collect for the following purposes:
- To personalize your experience and deliver relevant content and service offerings.
- To improve our website and services.
- To manage customer relationships through our HIPAA-compliant Salesforce Health Cloud CRM.
Third-Party Disclosure and Business Associates
We will not sell, trade, or transfer your PII or PHI to outside parties without obtaining your consent, except to business associates who are also compliant with HIPAA and have signed Business Associate Agreements (BAAs). These business associates are authorized to use your PII and PHI only as necessary to provide these services to us.
Security Measures
We use state-of-the-art security measures to protect against unauthorized access, alteration, or disclosure of your information. All data is securely stored in our HIPAA-compliant Salesforce Health Cloud CRM.
Data Breach Response
In the event of a data breach involving your PII or PHI, we will notify you via email within 72 hours of becoming aware of the breach, in compliance with HIPAA regulations.
COPPA Compliance
We do not collect information from children under the age of 13 years old. Parents and guardians are encouraged to take an active role in their children’s online activities.
Third-Party Links
Occasionally, we may include third-party links on our website. These third-party sites have their own privacy policies, and we assume no responsibility for their content or activities.
Fair Information Practices
We adhere to Fair Information Practices as defined by the Federal Trade Commission.
Your Rights
Under HIPAA, you have the right to access, amend, and manage how your PHI is used and disclosed. You can also lodge a complaint with the U.S. Department of Health & Human Services if you feel your rights have been violated.
Changes to This Policy
We reserve the right to update this Privacy Policy as required by law or as we otherwise see fit. Users will be notified of any changes.
Contact Us
For any questions concerning this Privacy Policy or your information, please contact us at contact@bellemedical.com.