Information We Collect
We collect information when you visit our website, fill out a form for consultation via our HIPAA-compliant Formstack form, or interact with other site features. The data collected may include but is not limited to:
- Email Address
- Phone Number
- Medical Information for Consultation
Use of Information
We may use the information we collect for the following purposes:
- To personalize your experience and deliver relevant content and service offerings.
- To improve our website and services.
- To manage customer relationships through our HIPAA-compliant Salesforce Health Cloud CRM.
Third-Party Disclosure and Business Associates
We will not sell, trade, or transfer your PII or PHI to outside parties without obtaining your consent, except to business associates who are also compliant with HIPAA and have signed Business Associate Agreements (BAAs). These business associates are authorized to use your PII and PHI only as necessary to provide these services to us.
We use state-of-the-art security measures to protect against unauthorized access, alteration, or disclosure of your information. All data is securely stored in our HIPAA-compliant Salesforce Health Cloud CRM.
Data Breach Response
In the event of a data breach involving your PII or PHI, we will notify you via email within 72 hours of becoming aware of the breach, in compliance with HIPAA regulations.
We do not collect information from children under the age of 13 years old. Parents and guardians are encouraged to take an active role in their children’s online activities.
Occasionally, we may include third-party links on our website. These third-party sites have their own privacy policies, and we assume no responsibility for their content or activities.
Fair Information Practices
We adhere to Fair Information Practices as defined by the Federal Trade Commission.
Under HIPAA, you have the right to access, amend, and manage how your PHI is used and disclosed. You can also lodge a complaint with the U.S. Department of Health & Human Services if you feel your rights have been violated.
Changes to This Policy